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The Group-wide “Machi-dukuri” Strategy
Our Group's “Machi-dukuri” strategy is based on two concepts.
The first is to “fulfill our role as a community anchor, ” which specifically means creating a thriving community and increasing foot traffic around our facilities and working in partnership with local communities and governments.
The second is to “Maximizing the appeal of each property.”
This involves creating new commercial facilities that only the Group can produce by pooling the expertise of each of our businesses and pursuing the concept of customer lifetime value.
To date, we have been promoting “Machi-dukuri” projects based on the above concepts both in Japan and overseas.
“Machi-dukuri” Case Study
Tamagawa Takashimaya S.C.
In November 1969, the Group opened the Tamagawa Takashimaya S.C. in Futakotamagawa, an area then characterized by its idyllic rural scenery.
Coinciding with the advent of the new era of the automobile, the shopping complex was a major topic of conversation, with its car wash facilities and drive-in theater, which was a revolutionary concept at the time.
Since then, the complex has continued to expand and grow with the community of Futakotamagawa through continuous renovation and development of the surrounding area, including the expansion of the Main Building and the construction of the South Building, in response to the needs of the times and the local community.
The commercial facilities, which are a combination of a department store and specialty stores, are indeed the prototype of the Group-wide “Machi-dukuri” strategy.
The complex created a flow of people to the Futakotamagawa area, which is blessed with a rich natural environment of water and greenery, and to this day, it continues to contribute to the development of the local community.
Singapore Takashimaya S.C.
In August 1993, the Group opened the Singapore Takashimaya S.C., marking our first full-scale overseas expansion.
Singapore Takashimaya S.C., which combines a department store and specialty stores, could be described as a new concept in shopping centers in Singapore.
At the department store, we introduced Japanese-style omotenashi (hospitality) and contents exclusive to Japan, such as welcoming customers at store opening and holding Hokkaido-themed fairs, while also actively incorporating local cultural needs and thoroughly localizing our operations by building common selling spaces that focuses on local culture and lifestyle-oriented goods.
Additionally, at the specialty stores, we promote a tenant composition that takes into account the detailed facility management and commercial environment based on our experience in Japan, for which we have received support from many local customers.
Today, the Takashimaya brand is firmly established in Singapore and is fondly known to local customers by the nickname “TAKA.” Not only has it evolved into a landmark in Singapore, but it also attracts many customers from neighboring countries.
Kyoto Takashimaya S.C.
In October 2023, the Kyoto Takashimaya S.C. opened its doors, comprised of the Takashimaya Kyoto store and the new “T8” specialty store zone built adjacent to it.
The addition of new content, including entertainment, subculture, and contemporary art, combined with the “tradition” and “trust” that the Kyoto store has built over the years, has led to the attraction of a new customer base, including both customers from a wider area and the next generation of customers.
Furthermore, through the establishment of cooperative relationships with the local government and local businesses, the placement of the entrance and stores of the Kyoto Takashimaya S.C. in the underground passageway of Kyoto Kawaramachi Station has led to improved access convenience for customers and generated more activity in the area around the station than ever before.
Commercial facility management optimally suited for local environments in Japan and overseas leads to maximum results.
2007
- Nagareyama Otakanomori S.C.
- The Nagareyama Otakanomori area has grown as the “closest forest town from the city center” focused on the Tsukuba Express’ Nagareyama-Otakanomori Station.
Having endorsed the government’s vision to aim for green Machi-dukuri, Toshin Development Co., Ltd. opened Nagareyama Otakanomori S.C. based on the “Forest Town Center” branding concept in the spring of 2007.
2016
- Ho Chi Minh City Takashimaya (Saigon Centre)
- We opened Ho Chi Minh City Takashimaya as an anchor tenant of the Saigon Centre full-scale one-stop shopping center in Ho Chi Minh City in Vietnam that is experiencing remarkable economic growth.
We are also incorporating into our Vietnamese operations the management know-how we have gained from integrating the three businesses of department stores, real estate, and commercial facility operation in Singapore Takashimaya S.C.
2018
- Nihombashi Takashimaya S.C.
- We opened Nihombashi Takashimaya S.C. as a new kind of urban shopping center in the heart of Tokyo to serve as a new symbol of our Machi-dukuri strategy.
We have expanded the Annex and East Building next to the Main Building, an important cultural property, and also added Watch Maison so that it now consists of four buildings.
Toshin Development Co., Ltd. operates the specialty store areas in the Annex and East Building. It promotes business integrated with the department store to widely meet the needs of our customers.
